Frequently Asked Questions

Answer all of your questions

Is IM Training a registered training provider?

How long does each course take?

  • IM Training delivers ‘competency based’ training.
  • Competency Based Training and Completion is an approach to vocational education and training that places emphasis on what a person can do in the workplace as a result of completing a program of training.
  • Competency based training programs are comprised of competency standards set by the industry that each student is assessed against to ensure all the outcomes required have been achieved.
  • Progression through a competency based training program is determined by the student demonstrating that they have met the competency standards through the training program and related work, not by time spent in training. This way, students may be able to complete a program of study much faster.

Is my qualification I gained overseas recognised in Australia?

What if I have concerns with my course or wish to appeal a decision?

If you have concerns with your course or you would like to appeal a decision, please contact us on 07 4939 3412 and/or follow our policies here:

Student Resources 

What is a Unique Student Identifier (USI)?

  • A USI is effectively an account or reference number made up of numbers and letters. The USI will allow all of an individual’s training records, entered in the national vocational education and training (VET) data collection, to be linked.
  • The USI scheme has now been implemented, so each person undertaking Australian nationally recognised VET courses can obtain a USI and use it each time they enrol in a course. Students can obtain their USI online, including on their mobile devices, at any time.
  • Click here or more information. –

What are my privacy rights?

  • Australian Privacy Principles
  • IM Training will only collect personal information about you which is necessary for us to establish and administer your accounts, provide training or other services to you or comply with the law. IM Training takes all appropriate measures to prevent the unauthorised use, access, modification or disclosure, of your information and you are entitled to request access to your personal information that we have on record at any time.
  • You can view our full updated Privacy Policy here : Student Resources page. If you require any further information regarding the storage, handling or disclosure of your personal information, we are happy to answer any questions or to address any complaints.
  • If you would like further information about The Privacy Act or the newly created Australian Privacy Principles, visit the Office of the Australian Information Commissioner website –

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